Privacy Policy

Effective Date: 12-03-2025

Welcome to JU-EL.com! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, shipping address, and billing address when you place an order.

Payment Information:
Processed securely through trusted third-party payment gateways. JU-EL does not store or access your full payment details.

Browsing Data:
IP address, device information, browser type, pages visited, and interactions to improve site performance and user experience.

Communication Data:
Messages, emails, or chats exchanged with our support team.

2. How We Use Your Information

Your information is used to:

  • Process, confirm, and deliver your orders
  • Improve our website, services, and customer experience
  • Send order updates, promotional offers, and newsletters
  • Prevent fraudulent activity and strengthen security

3. Data Protection & Security

We use industry-standard security practices to protect your personal information.
However, no method of online data transmission is 100% secure, so we encourage users to keep their login and payment details confidential.

4. Sharing Your Information

We do not sell or rent your personal information.
We only share it with:

  • Service partners (payment gateways, courier partners, email service providers)
  • Legal authorities, if required to comply with the law

All third-party partners follow strict data protection practices.

5. Your Choices & Rights

You have the right to:

  • Opt out of marketing or promotional emails at any time
  • Access, update, or request deletion of your personal information
  • Contact us anytime at support@ju-el.com for privacy-related requests

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve your browsing experience
  • Remember your preferences
  • Analyze site performance and traffic

You may disable cookies through your browser settings. However, some features of the website may not function properly without them.

7. Policy Updates

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with the updated effective date.

8. Contact Us

For questions, concerns, or requests related to this Privacy Policy, you can contact us at:

📧 Email: support@ju-el.com